Current promotions terms and conditions


These apply to all our offers, and explain our terms on free delivery, free gifts, credit, and online voucher codes. Please read these as well as the terms of specific offers.

  1. When you use an offer you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
  2. If the offer says something different than what's written here (for example, that it covers delivery charges), then we'll go with what the offer says.
  3. Unless the offer says otherwise, you can only use one promo code or discount offer per order. You can't combine offers.
  4. ION staff can't use special offers or promotions.
  5. Offers don't apply to any delivery charges unless expressly stated.
  6. If we give you a refund, it'll be for the price you actually paid, taking into account the offer or discount.
  7. We can decline your order, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
  8. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
  9. These terms and conditions are governed in accordance with the laws of England and Wales.
  10. The promoter of these offers is The Institute for Optimum Nutrition. Its registered office is at Ambassador House, Paradise Road, Richmond, TW9 1SQ. Its registered number is 2724405.